A former boss of mine once told me “Brenda, you just don’t toot your own horn enough.” This is a boss I respected immensely – and still do today – for his knowledge of broadcast journalism and his ability to get to the point, hone and craft talent and be a positive, professional force.
It’s a Noisy World
He was right; I did not toot my horn. I believed my work stood on its own merit and people would see the quality of that work. In today’s fast-paced world, you have to rise above all the noise that is out there. Today’s business world is all about tooting your horn and rising above the din of the junk that should NOT be recognized. The adage – ‘squeaky wheel gets the grease’ applies today.
How many times have you seen a product, author, business owner, etc. quoted in the media and you wonder HOW did that person or product get so much coverage? Public relations is about tooting your horn in a positive way whenever possible. You can’t sound preachy or as if yours is the only opinion or thought that matter; you need to be credible, knowledgeable and confident in making the pitch.
I’m the best!
Convincing others that you are the expert is also about listening. When you are networking or at some sort of business-related function, how much time do you spend listening to other people’s business conundrums? You should be listening more than 50% of the time. You have to listen carefully to hear any problems or issues; take notes when possible (or write things down as soon as possible) and connect by letting the person know you get it. That can be the hook; letting the person know you get it without going on about how you solved a problem in the best – or worse – avoided getting into a similar problem. Responding by saying, “I can hear that your issues are at a critical stage; I have practical solutions and ideas that can help you,” lets the person know you heard what he/she said and you can help. Simply letting someone know YOU are the BEST in your field isn’t about the person and their business problem; a comment like that is all about YOU.
By listening, observing and understanding the depth of my own expertise, I’ve learned how to let people know I can help them. It’s about saying HOW I can help them; how I can take a load off their busy shoulders and how I can be a benefit to their organization for the long haul.